Please read these Terms and Conditions (“Terms”) carefully before using the virtual assistant services provided by VTMEMBER (“we,” “us,” or “our”). These Terms govern your access to and use of our virtual assistant services. By using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.
Services
1.1 Description: We provide virtual assistant services, which may include tasks such as administrative support, scheduling, research, data entry, and other related services as agreed upon between you and the virtual assistant.
1.2 Limitations: Our virtual assistant services are intended for general administrative tasks and do not include legal, financial, or professional advice. We are not responsible for any decisions or actions you take based on the information or services provided by our virtual assistants.
User Responsibilities
2.1 Eligibility: By using our services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
2.2 Account Creation: To access our virtual assistant services, you may be required to create an account. You are responsible for providing accurate and complete information during the account creation process and maintaining the confidentiality of your account credentials.
2.3 Use of Services: You agree to use our virtual assistant services for lawful purposes only and in accordance with these Terms. You are solely responsible for the content of any communications, instructions, or tasks you provide to our virtual assistants.
2.4 Compliance with Laws: You must comply with all applicable laws, rules, and regulations while using our services. You are responsible for ensuring that your use of our services does not violate any third-party rights.
Payment and Billing
3.1 Fees: Our virtual assistant services may be subject to fees. You agree to pay all fees associated with the services as set forth in our pricing or as otherwise agreed upon between you and us.
3.2 Billing and Payment: You authorize us to charge your chosen payment method for the fees incurred in connection with our services. All payments are non-refundable unless otherwise stated.
Intellectual Property
4.1 Ownership: We retain all intellectual property rights in our virtual assistant services, including any software, content, and materials provided to you. You are granted a limited, non-exclusive, non-transferable license to use our services solely for your internal business purposes.
4.2 Restrictions: You may not reproduce, modify, distribute, transmit, display, perform, or create derivative works based on our virtual assistant services without our prior written consent.
Confidentiality
5.1 Confidential Information: Any information, data, or materials provided by you to our virtual assistants in connection with the services shall be treated as confidential information. We will use commercially reasonable efforts to maintain the confidentiality of such information.
5.2 Data Privacy: We will handle your personal information in accordance with our Privacy Policy, which forms an integral part of these Terms.
Limitation of Liability
6.1 Disclaimer: Our virtual assistant services are provided on an “as-is” and “as available” basis without warranties of any kind, whether express or implied. We do not guarantee the accuracy, reliability, or completeness of any information provided by our virtual assistants.
6.2 Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our virtual assistant services.
Termination
7.1 Termination by You: You may terminate your use of our virtual assistant services at any time by providing us with written notice.
7.2 Termination by Us: We reserve the right to suspend or terminate your access to our services at any time for any reason without prior notice.
Governing Law and Dispute Resolution
8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of laws principles.
8.2 Dispute Resolution: Any dispute arising out of or in connection with these Terms shall be resolved through good faith negotiations. If the dispute cannot be resolved amicably, it shall be submitted to binding arbitration in accordance with the rules of the Canadian Arbitration Association.
Miscellaneous
9.1 Entire Agreement: These Terms constitute the entire agreement between you and us regarding the virtual assistant services and supersede any prior agreements or understandings, whether written or oral.
9.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
9.3 Amendments: We reserve the right to modify or update these Terms at any time by posting the revised version on our website. Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated Terms.
If you have any questions or concerns about these Terms, please contact us at admin@vtmember.ca
Please note that these Terms and Conditions are provided as a general template and may need to be tailored to the specific circumstances and legal requirements of your business. It is advisable to consult with a legal professional to ensure compliance with applicable laws and regulations.
