Privacy Policy

This Privacy Policy describes how VTMEMBER (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) who utilize our virtual assistant services. We are committed to protecting your privacy and complying with applicable data protection laws. By using our virtual assistant services, you consent to the practices outlined in this Privacy Policy.

Information Collection
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and other relevant details when you use our virtual assistant services. This information is collected on a voluntary basis when you provide it to us or when it is necessary to fulfill the services you requested.

1.2 Usage Information: We may collect usage information, including but not limited to your IP address, device information, browser type, and usage patterns. This information helps us understand how you interact with our services and enables us to improve their functionality and performance.

Use of Personal Information
2.1 Service Delivery: We use the personal information we collect to provide and personalize our virtual assistant services, fulfill your requests, and communicate with you regarding your inquiries, tasks, or other service-related matters.

2.2 Administrative Communications: We may use your personal information to send you administrative emails, updates, or important notifications related to our services.

2.3 Performance Improvement: We may analyze aggregated and anonymized data to improve the performance and usability of our virtual assistant services.

Information Sharing
3.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering our virtual assistant services. These service providers may have access to your personal information only to the extent necessary to perform services on our behalf and are contractually obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or government request. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

3.3 Business Transfers: In the event of a merger, acquisition, or other business transaction involving our company, your personal information may be transferred as part of the assets. We will notify you and obtain your consent if required by applicable data protection laws.

Data Retention and Security
4.1 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal information is no longer necessary, we will securely delete or anonymize it.

4.2 Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no security measure is completely foolproof, and we cannot guarantee the absolute security of your data.

Third-Party Links and Services
Our virtual assistant services may contain links to third-party websites, applications, or services. This Privacy Policy does not cover the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services that you access through our virtual assistant services.

International Data Transfers
Your personal information may be transferred to, stored, and processed in countries other than your own. By using our virtual assistant services, you consent to the transfer of your personal information to countries outside of your own jurisdiction, which may have different data protection laws than your country of residence.

Your Rights and Choices
7.1 Access and Correction: You have the right to access and correct the personal information we hold about you. You may update your personal information by logging into your account or by contacting us using the contact information provided below.

7.2 Opt-Out: You have the right to opt-out of receiving promotional emails or marketing communications from us by following the instructions provided in those communications. However, we may still send you non-promotional or service-related communications.

7.3 Data Subject Requests: If you are located in a jurisdiction that provides you with specific data subject rights, such as the right to erasure or the right to restrict processing, you may exercise these rights as provided by applicable laws.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Company Name : VTMEMBER
Email : admin@vtmember.ca
Phone : +1 (604) 900-5531

We will respond to your inquiries or requests as soon as reasonably possible.

Please note that this Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the updated version on our website or through other reasonable means.

It is recommended that you review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

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